Delivery charges and important information
UK Mainland (excluding remote areas)
Northern Ireland, Isle Of Man, Channel Islands, Scottish Highlands And Islands
|Standard Delivery||£5.00||Standard Delivery||£9.95|
|Express Delivery||Available On Request||Express Delivery||Available On Request|
|Next Day Delivery||Available On Request||Next Day Delivery||Available On Request|
|Free Delivery||On Orders Over £35.00||Free Delivery||On Orders Over £35.00|
Selected Eurozone And European Countries
|The Rest Of The World|
|Air Express (Tracked)||£19.95||Air Express (Tracked)||£24.95|
The above delivery charges apply for all orders irrespective of the size, or the weight of your order.
The standard delivery rate is displayed by default in the "select your delivery rate" drop down box. The free delivery option will only become available once the value of the items in your shopping basket have reached the qualifying amount for your delivery destination. You must manually select the free delivery option from the "select your delivery rate" drop down box once it is available.
Express and next day delivery
Express and next day delivery is currently available upon request only. Please complete your order as normal selecting the standard delivery option during the checkout process. Once you have received your order confirmation you can call us for free on 0800 689 3283 to request a delivery upgrade. We will calculate the actual cost to upgrade the delivery based on the size and weight of your order. You can then either upgrade to the express, or next day delivery service, or choose to remain with the standard option that you have already purchased.
Please note: Express and next day delivery requests must be received before 1pm.
When will my order be dispatched?
We aim to process and dispatch all orders on the same day that they are received. During busy times, and holiday periods it may take up to 24 hours to process and dispatch your order.
When will I receive my order?
Standard delivery to mainland UK addresses, Northern Ireland, the Scottish Highlands, Isle of Man and the Channel Islands are normally delivered within 2-3 working days from the day after the dispatch date.
Express delivery to mainland UK addresses, Northern Ireland, the Scottish Highlands, Isle of Man and the Channel Islands are normally delivered within 1-2 working days from the day after the dispatch date.
Next day delivery requests should be made before 1pm on the day before you would like to receive your delivery. Where a request is received before 1pm on Monday's through to Thursday's, the delivery will be made on the next working day. Next day delivery requests placed before 1pm on a Friday will be delivered on the following Monday.
The above delivery schedules are estimated timescales. Where an estimated timescale for delivery is provided, this is an estimate only and your delivery may be delayed in being received due to circumstances beyond our control (such as a courier delay, or during busy times).
For European countries and international destinations please view the international deliveries section below.
Please note: For delivery purposes a working week is from Monday to Friday excluding United Kingdom bank holidays.
We deliver to most overseas destinations. All our international deliveries are sent using a tracking service and must be signed for on delivery at the supplied delivery address. Delivery times to most overseas destinations are normally between 8 and 15 working days. Jade Bagua will not bear any responsibility for customs duty or any other local charges that may be incurred in the destination country. We deliver to most overseas destinations but if you do not see your country of residence listed during the checkout process then please contact us and we will do our best to add your country to our list.